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Our Essence
The purpose, mission, vision and values of the entity have guided the development of the 21-24 Strategic Plan in 2022, which defines the main lines of action of Mutua Universal in the coming years.
Personalised
medicine
Mutua Universal offers a comprehensive health model based on humanisation and personalisation where the patient is the central focus. Our aim is to offer the most appropriate solution to treat each case with the utmost rigour and agility.
Innovation applied to health and prevention
Innovative ecosystem
Mutua Universal is a pioneer in the search for innovative and personalised solutions that adapt to the needs of mutual members, the epicentre of the strategy, making the relationship we maintain easier, more personalised, transparent, fast and multi-channelled.
Integral and
efficient management
Mutua Universal follows an ethical, transparent and responsible behaviour that, with the support of innovation, allows it to achieve excellence in service and efficiency in management.
Commitment
to sustainability
At Mutua Universal we understand sustainability as the contribution to improving the health and well-being of people, society and the planet. Through actions in social and environmental settings and in good governance, we are helping to promote the welfare state and advancing towards a more inclusive, competitive, productive and healthy economy and society.