Imagen titulo home memoria anual 2017

1,346,469

workers covered

(+2.73%  up on 2015)

160,220

associated companies 

(+0.87% up on 2015)


EDITORIAL LETTERS


 

 

Our commitment to society

 

Mutua Universal is managed according to a socially responsible business model and contributes to the System and Welfare State.

Nuestro compromiso

EMPLOYEES' HEALTH:

COMPANY HEALTHCARE

Strategic Plan for 2014-2017: Mutua: The Insurance Company of Excellence




The 2014-17 Strategic Plan was based around five strategic lines, from which 20 initiatives and 60 operational plans were derived.

Over the last four years more than 70 people have been in charge of implementing the 14-17 Strategic Plan, which has achieved 85% of the products and targets that were forecast. The Plan’s aim was to position and reinforce Mutua Universal as a role model, with the aspiration to continue to strive towards excellence.

 


Plan estratégico 18-20

ECONOMIC AND FINANCIAL INFORMATION

Unqualified opinion audit report

Revenue from contributions

981,95 M

euros

Net worth

398,24 M

euros

Result

32,73 M

euros

 
ORGANISATION
 

A model of good management and transparency

 
 
SOCIAL COMMITMENT
 

Measures in order to improve the socio-economic conditions of workers and their families who are in situations of risk.

 

Línea Universal 900 203 203

24-hour / 365-day assistance service staffed by a team of doctors, nurses and managers who provide a medical response to the injured person from the first moment and in the main languages ​​of the European Union.


Your opinion matters to us


This annual report aims to act as a basis for discussion, and therefore we ask you to give us your feedback both on general questions and on areas where we can improve on the subject of Corporative Social Responsibility.