Informe de Gestión y Memoria de Sostenibilidad 2020
OUR PERFORMANCE IN 2020
Contributing
to sustainable development
In 2020, the 2018-2020 CSR Master Plan was completed. Entitled "CSR 4.0: Working for our purpose", it set out Mutua Universal's strategic lines in corporate social responsibility and sustainability management.
Committed to CSR and sustainability
Mutua Universal's main actions in relation to the management of Corporate Social Responsibility and Sustainability set out the following commitments:
- Commitment to the wellbeing of people and the promotion of healthier and safer working environments.
- Commitment to ethics, good corporate governance and transparency, reinforcing participation and dialogue with stakeholders in order to respond to their expectations and needs.
- Commitment to society and the welfare state through actions of responsible value.
Through health care, the management of benefits, the promotion of a culture of prevention and support for social and occupational reintegration, Mutua Universal makes a significant contribution to the health and well-being of workers, and to making both companies and the country as a whole more competitive.
24campaigns and social, environmental, solidarity and health initiatives during 2020 with CSR impact
Committed to Sustainable Development Goals (SDGs). Through the work that we do, Mutua Universal actively contributes to achieving the Sustainable Development Goals (SDSs).
SDGS WITH DIRECT IMPACT
Actions and programmes with a positive impact on society
Mutua Universal's social commitment reaches far beyond the excellent quality of services it provides. The Company offers special care to protected workers who have suffered serious accidents through the Social Work Service programme and also has a corporate volunteer programme.
Committed to the environment: reducing energy consumption
Respect for the environment is a cross-sectional commitment in all Mutua Universal's activities, which is expressed both in the development of services that enable the reduction of the environmental footprint, such as Teleconsultation and other forms of Telemedicine, and in the ongoing application of energy efficiency improvements in its centres.
WATER CONSUMPTION
15,915 m3
ELECTRICITY CONSUMPTION
5,526,161kWh
15%
less than in 2019
ELECTRICITY EMISSIONS
1,492 tCO2
NATURAL GAS CONSUMPTION
276,965kWh
1%
less than in 2019
NATURAL GAS EMISSIONS
49 tCO2
TOTAL EMISSIONS
1,541 tCO2
15%
less than in 2019
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