EMPLOYEE HEALTHCARE

Mutua Universal invests in the constant improvement in assistance response to ensure fast and efficient healthcare.

Increase in primary care in 2017

1.259.083

appointments

9,81%

more than in 2016

565.886

therapy sessions

+7,54%

more than in 2016

4.049

hospital admissions

+3,86%

more than in 2016

 
7,9/10

average care rating

 
Experiencia del paciente

PSYCHOLOGICAL TREATMENT USING VIRTUAL REALITY: 

Virtual reality enables professionals to work in situ : the patient is immersed in an environment that he/she associates with anxiety, and the therapist is constantly at his/her side to monitor any reaction and help him/her during the whole process:

+ 10.000 patients treated
since 2013

 6.111 doctors' appointments in 2017

Implementation of new technologies for the treatment of phobias

 

 

 

Patient’s Personal Area: new 24-hour service channel

New digital platform designed so that each employee can:

- Have access to their full medical records

- Manage their programmed appointments

- Download test results

- Consult benefits and payments

- ...

+INFO

Online Clinic
Implemented throughout the health care network

126

health care centres

2

Hospital Control Areas

+800

interconnected professionals

35.000+

consultations since its implementation

 

Investment in improving
healthcare network

4,7 million euros (total investment)

 

2,9 million in new investments

1,8 million in refurbishment and maintenance